Shipping policy

At Orlavera, we are dedicated to delivering our exquisite lighting fixtures, including our range of Circular Chandeliers, to your home efficiently and safely. Please review our shipping policy below for details on delivery times, costs, and methods.

Domestic Shipping (United States)

We offer shipping services across the United States.

  • Shipping Rates: Shipping costs for orders within the United States will be calculated at checkout based on the size, weight, and destination of your order.
  • Delivery Timeframes: Standard delivery times typically range from 5-10 business days after order processing. Please note that these are estimates and actual delivery times may vary due to carrier delays or other unforeseen circumstances.
  • Order Processing: Orders are typically processed within 1-3 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

International Shipping

We are pleased to offer international shipping to a selection of countries, including United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czech Republic, Germany, and more.

  • Shipping Rates: International shipping costs are carrier-calculated and will vary based on the destination country, the size, and weight of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
  • Delivery Timeframes: International delivery times can vary significantly depending on the destination and customs processing. Estimated delivery times typically range from 10-25 business days after order processing. Please be aware that these are estimates and actual delivery times may be longer due to customs procedures or local postal services.
  • Customs, Duties, and Taxes: For international orders, please be aware that your shipment may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. We recommend checking with your local customs office for more information before placing an order.
  • Order Processing: International orders are typically processed within 1-3 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

General Shipping Information

  • Tracking Your Order: Once your order has shipped, you will receive an email with tracking information, allowing you to monitor the progress of your delivery.
  • Shipping Carriers: We partner with reputable shipping carriers to ensure your Orlavera lighting fixtures arrive safely. The specific carrier used will depend on your location and the shipping option selected.
  • Shipping Address Accuracy: Please ensure your shipping address is accurate and complete at the time of purchase. We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply for re-delivery attempts or address corrections.
  • Multiple Shipments: In some cases, items from a single order may be shipped separately to ensure efficient delivery. You will receive separate tracking information for each shipment.

Contact Us

If you have any questions regarding our Shipping Policy or your order's delivery, please contact us:

Business Name: Orlavera
Email: support@orlavera.com
Address: 1623 Capitol Ave, Cheyenne, Wyoming, US, 82001